What payment methods do you accept?
We accept PayPal payments and all major credit cards. If you are unable to pay by any of the supported payment methods, please feel free to get in touch with us to arrange an alternative payment method.
What’s your refund policy?
We firmly believe in and stand behind our plugins 100%, but we understand that they cannot work perfectly for everyone. If you are unhappy with your purchase, we will gladly refund your money. You can apply for a full refund within 30 days of purchase.
How do you provide support?
If you have not been able to resolve your issue by searching for an answer in our documentation, then you are ready to reach out for support by using our contact form. Our ticket system is email-based.
Paid users are given top priority, with replies to their support tickets taking precedence. In addition, our support specialists will offer to log into paid users’ WordPress dashboards and even their hosting control panels, such as cPanel, when required, in order to debug and solve issues.